Monday, August 3, 2009

We Aim To Please, Responsibly

Seminar on Responsible Beverage Service

More than 65 winery tasting room and hospitality staff attended our ongoing "Responsible Beverage Service" (RBS) certification workshop on Thursday, July 30 at the Bardessono in Yountville. As part of the two-year RBS certification, attendees learned

  • Best practices for responsible beverage service
  • Tips for dealing with intoxicated guests
  • How to prevent service to minors.

    The course -- taught by Jerry Jolly, former Director of the Department of Alcoholic Beverage Control (ABC), who spent 31 years with the California ABC -- is part of the Napa Valley Vintners' broad effort to encourage sustainable business practices in the Napa Valley.

  • 1 comment:

    kristina Streeter said...

    I attended (and passed the certification test!) and found that Jerry's insight really livened up what could have been very dry material--no pun intended. He covered not just what you need to do, but how and why.